Are you happy with your insurance cover and cost? The answer may be yes - but that may not prevent you from looking elsewhere for a better deal.
That is the finding of a research study by Accenture this month, which discovered that even if a person or business is happy with an insurance claim, it does not necessarily stop them jumping ship to another insurance provider.
Accenture rounded up almost 8,000 insurance customers in 14 different countries and questioned them about their insurer loyalty.